Privacy Policy

Privacy Policy

 

At karthikeyamatrimony.com, we understand the importance of your privacy and are committed to protecting the personal information you share with us. This Privacy Policy outlines how we collect, use, and safeguard your information when you use our matrimonial services. By accessing or using our website, you agree to the terms outlined in this policy.

1. Information We Collect

We collect the following types of personal information when you use our services:

  • Personal Identification Information: Name, age, gender, date of birth, religion, caste, language, marital status, and other similar information required for matchmaking purposes.
  • Contact Information: Email address, phone number, and mailing address.
  • Profile Information: Photographs, bio-data, interests, hobbies, and other details that help us match you with potential partners.
  • Payment Information: Credit/debit card details or other payment methods when subscribing to premium services (processed securely by third-party payment processors).
  • Usage Data: Information about how you interact with our website, such as your browsing history, IP address, and device information.

2. How We Use Your Information

We use the information we collect for the following purposes:

  • Profile Matching: To help create your profile and match you with suitable partners based on your preferences, interests, and other personal details.
  • Communication: To communicate with you regarding your account, potential matches, new features, promotions, or customer support inquiries.
  • Personalized Experience: To provide a personalized experience by tailoring content and recommendations according to your preferences and behavior on the site.
  • Payment Processing: To process payments for premium services and subscription plans securely.
  • Improvement of Services: To analyze and improve our website, services, and user experience based on your feedback and usage patterns.
  • Legal Compliance: To comply with applicable laws, regulations, and legal obligations.

3. Sharing of Information

We respect your privacy and do not share your personal information with third parties except in the following circumstances:

  • Service Providers: We may share your information with trusted third-party service providers who help us operate our website, process payments, or send communications on our behalf. These providers are obligated to keep your information confidential.
  • Legal Requirements: We may disclose your information to authorities or third parties if required by law, legal process, or government request.
  • Partners: If you opt for premium services or are matched with certain partners who provide additional services (e.g., wedding planners, event management), your contact information may be shared with them for the purpose of facilitating those services, with your consent.

4. Data Security

We implement a variety of security measures to protect your personal information, including encryption and secure server practices. However, no method of data transmission over the internet or electronic storage is 100% secure, and while we strive to protect your information, we cannot guarantee absolute security.

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your user experience, analyze site traffic, and improve our services. Cookies are small text files that are stored on your device when you visit our website. You can control cookie settings through your browser, but disabling cookies may affect certain features and functionality of the site.

6. Your Rights and Choices

  • Access and Correction: You have the right to access, update, or correct the personal information in your profile at any time.
  • Data Deletion: You may request the deletion of your account and personal data by contacting our support team. Please note that some data may be retained for legal or operational purposes.
  • Opt-out of Marketing Communications: You can opt out of receiving marketing or promotional emails by following the unsubscribe instructions in the email or contacting us directly.

7. Third-Party Links

Our website may contain links to third-party websites or services that are not operated or controlled by us. We are not responsible for the privacy practices of these third-party websites. We encourage you to review their privacy policies before sharing any personal information.

8. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect or solicit personal information from minors. If we learn that we have collected personal information from a child under 18, we will take steps to delete such information.

9. Changes to This Privacy Policy

We reserve the right to update or change this Privacy Policy at any time. When we make changes, we will update the "Effective Date" at the top of this page. We encourage you to periodically review this policy for any updates or changes.

10. Contact Us

If you have any questions or concerns about this Privacy Policy, or if you wish to exercise your rights regarding your personal data, please contact us at:

https://www.karthikeyamatrimony.com
Email: karthikeyamatrimony.com@gmail.com
Phone: +91-99087 49528
Address: Vijayawada

By using our website, you agree to the terms outlined in this Privacy Policy.